BANDHBIO.COM TERMS OF USE

Effective Date: 10/15/2025

These Terms of Use ("Terms") govern your use of the website at bandhBIO.com (the "Site") and all services, including any SMS/text messaging programs (the "Service"), provided by BandH BIO ("BandH BIO," "we," "us," or "our").

1. Acceptance of Terms

By accessing or using the Site or enrolling in the Service, you signify your acceptance of these Terms and our Privacy Policy. If you do not agree, you must not use the Site or Service.

2. General Website Use

Eligibility: You must be at least [18] years old to use the Site and Service.

Intellectual Property: All content on the Site, including text, graphics, logos, images, and software, is the property of BandH BIO and protected by intellectual property laws. You may not use any content without our express written permission.

Prohibited Conduct: You agree not to use the Site or Service for any unlawful or prohibited purpose, including sending spam, harassing others, or introducing viruses or malicious code.

Disclaimer of Warranties: The Site and Service are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the Site's operation or content.

Limitation of Liability: BandH BIO will not be liable for any damages of any kind arising from your use of the Site or Service, except where prohibited by law.

3. SMS/TEXT MESSAGING SERVICE TERMS (A2P Compliance)

The following terms apply specifically to the text messaging service provided by BandH BIO.

3.1 Program Description

BandH BIO provides recurring marketing, promotional, and informational text messages (SMS/MMS) regarding product updates, new offers, and appointment reminders, and more to users who explicitly opt-in.

3.2 Opt-In and Consent

By providing your mobile phone number and opting into the Service, you provide your Express Prior Written Consent to receive recurring automated marketing and informational text messages from or on behalf of BandH BIO to the mobile number you provided. You confirm that you are the account holder or have the account holder's permission to consent to these messages. Consent is not a condition of purchasing any goods or services.

3.3 Message Frequency, Cost, and Carrier Disclaimer

Frequency: Message frequency will vary based on your interaction and subscription level.

Cost: Message and data rates may apply to any messages sent to you from us and to us from you. All charges are billed by and payable to your mobile service provider. We are not liable for any delays or failures in message delivery.

Carrier Liability: Carriers (such as T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages.

3.4 Opt-Out (STOP Instructions)

You can cancel the SMS service at any time. Just reply STOP to any message you receive from us. You will receive a final confirmation text message confirming your unsubscription. After this, you will no longer receive text messages from us unless you explicitly opt-in again.

3.5 Help (HELP Instructions)

For assistance with the SMS service, reply HELP to any message, or contact customer support at [email protected] or call 218-718-2984.

4. Dispute Resolution and Governing Law

Any disputes arising from these Terms will be governed by the laws of the State of Florida, without regard to its conflict of law principles.

5. Contact Information

If you have any questions, please contact us at:

BandH BIO Email: [email protected] Phone: 218-718-2984 Address: 2125 Biscayne Blvd., Miami, FL 33137