BANDHBIO.COM PRIVACY POLICY

Effective Date: 10/15/2025

This Privacy Policy describes how BandH BIO ("BandH BIO," "we," "us," or "our") collects, uses, and shares your personal information when you use the website at bandhBIO.com (the "Site") and our SMS/text messaging service (the "Service").

1. Data Collection

We collect the following types of personal data:

Data You Provide Directly:

Contact Data: Name, email address, phone number (including the mobile phone number provided for the Service).

Account Data: Password, preferences, and payment information (if applicable).

SMS Consent Data: Your explicit Express Prior Written Consent to receive recurring text messages, including the date and time of consent.

Data Collected Automatically (Usage Data):

IP address, browser type, operating system, pages viewed, time spent on the Site, and clickstream data.

Mobile Data: Message content (sent and received), message history, and technical data related to message delivery (carrier, timestamps).

2. Use of Collected Data

We use the data we collect only for the following purposes:

To provide and maintain the Site and Service (including fulfilling orders and managing your account).

To send SMS/Text Messages you have opted-in to receive.

To communicate with you (via email, phone, or text) regarding your account, updates, and promotions.

To improve the Site and Service and analyze usage trends.

To comply with legal obligations, including responding to legal requests and enforcing our rights.

3. Sharing and Disclosure of Data

We do not sell or share your personal data with third parties for their marketing or promotional purposes, except as detailed below:

A2P Compliance Restriction: BandH BIO will not sell, share, rent, release, or trade your mobile phone number or your SMS opt-in data with any third parties or affiliates for their marketing or promotional purposes.

Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site and Service (e.g., web hosting, payment processors, and SMS platform providers/aggregators). These vendors are contractually required to keep your data secure and only use it for the purpose of providing services to BandH BIO.

Legal Requirements and Business Transfers: We may disclose your data if required by law (e.g., subpoena, court order), or in connection with a merger, sale of assets, or acquisition.

Affiliates: We may share data with our affiliates, subsidiaries, or parent companies, provided they adhere to this Privacy Policy.

4. Data Retention and Security

Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations (such as retaining SMS consent records).

Security: We use commercially reasonable physical, technical, and administrative security measures to protect your personal data. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Opt-Out of SMS: You can opt-out of receiving future text messages at any time by replying STOP to any message.

Opt-Out of Email: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email.

Access, Correction, and Erasure: You may have the right to request access to, correction of, or deletion of your personal data held by us. Please contact us using the information below to exercise these rights.

6. Children's Privacy

The Site and Service are not intended for children under the age of [18]. We do not knowingly collect personal data from children under this age. If we learn we have collected such data, we will take steps to delete it immediately.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Site and updating the "Effective Date" at the top of the policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

BandH BIO Email: [email protected] Phone: 218-718-2984 Address: 2125 Biscayne Blvd., Miami, FL 33137